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Price, Quality & Service. Only Omni Systems Delivers On All Three.

The Importance of Service: OMNI's Philosophy

by OMNI SystemsOctober 31, 2018 09:30

OMNI is proud to be recognized by Smart Business magazine as a Customer Service Award winner for 2018

Service is one of the three core tenets of OMNI’s mission: price, quality and service. We work with customers to ensure they have the right products exactly when they need them, offering fast turnaround and expert service. Each account has a dedicated, experienced account representative as well as access to our customer service team. Our service doesn’t stop after the purchase, as we offer our customers access to a nationwide network of certified technicians.

Our low scrap rate (less than 1%) and 80% run efficiency have helped us to achieve profitability and revenue growth all while maintaining 98% fill rates. These accomplishments would not be possible without the help of the steps we’ve taken to provide outstanding customer service. In fact, high fill rates are a key customer satisfaction metric we track over time. Additionally, OMNI tracks other quality control metrics for our customers, including an overall 99% defect-free rate.

OMNI Systems™ provides barcode label solutions across a variety of industries for companies of any size. We have worked with a number of top companies in their respective markets for many years. OMNI's impressive base of blue-chip customers continues to grow as does our reputation for price, quality and service.

Contact us to learn more about OMNI or get a quote.

How did OMNI become the happiest workplace in America?

by OMNI SystemsJuly 30, 2018 11:46

At OMNI, we're dedicated to the happiness of both our clients and our workers. This dedication has not gone unnoticed. Below is an excerpt from a feature on Cleveland.com written by Olivera Perkins, exploring how OMNI Systems became a top-ranked workplace in the United States.

Why are these Ohio label makers the happiest workers in America?

"Happiness eludes so many of us, especially at work. Perhaps less so at OMNI Systems.

National reports and workplace studies show that employee satisfaction is a common - but often unmet - goal. But workers and managers at [OMNI Systems] show it is attainable with sincere effort. OMNI ranked first nationally last year on a new "workplace happiness" index, beating out more than 600 employers evaluated by jobs site Monster.com and kununu.com, a website that provides workplace reviews.

Hearing how OMNI (short for "Open Minds New Ideas") employees speak about their workplace leaves little doubt about the high level of satisfaction these blue-collar workers have. The company, owned by Adam DeFrancesco, prints labels for commercial customers, from barcodes on Amazon boxes to stickers on packages of meat in refrigerated supermarket display cases." Read the full article >

Want to know more?

  • Check out our open job listings here.
  • Request a quote here

 


Label Essentials: What OMNI Has to Offer

by OMNI SystemsJuly 10, 2018 16:15

Labels. While they’re probably not at the top of your list of major concerns, labels likely represent a significant portion of your overall spend.

OMNI is a leading manufacturer and label converter, focusing mainly on thermal transfer and direct thermal labels, but with many other products. So, where do you start?

As a barcode label converter, OMNI Systems has long-term relationships with every label-stock manufacturer in the U.S. and can convert any paper/synthetic pressure sensitive raw material (any face-stock, adhesive, liner combination) for you at the lowest possible price. Following are just some of the products we offer. Contact us with your specific application requirements and we will suggest the best material for your application and help you choose from our extensive product offerings.

To get the full details on our available products, including labels and thermal transfer ribbons, download our new product line card below.

 

Download the Product Line Card!

Recognizing Technology and Innovation in Cleveland

by OMNI SystemsMarch 1, 2018 09:54

We're excited to announce that OMNI Systems has received a 2018 “Cleveland Technology Award” by Smart Business Magazine for the second consecutive year. We're one of several companies that will receive the award at this year’s Cleveland Tech Awards Luncheon on March 22, 2018. According to Smart Business, the Cleveland Technology Awards aim to recognize dynamic Northeast Ohio organizations that embrace the new horizon created by changing technologies. Honorees are recognized in one of three categories: established developers or tech firms, startup tech firms and implementers/users.

This award recognizes OMNI’s ongoing initiatives to implement world-class ERP systems and robotic equipment, which has resulted in a dramatic increase in throughput coupled with a decrease in both job times and scrap material. The investments in technology have catalyzed significant manufacturing successes, with a 98 percent fill rate and 80 percent run efficiency.

“We’re proud to be recognized again this year as a company dedicated to innovation through technology development and adoption in Northeast Ohio,” says Adam DeFrancesco, our founder and CEO. “Manufacturing innovation through investing in new production technology is a core strategy of ours, enabling us to drive costs lower and position ourselves as the premier high quality-low cost thermal label printer in North America.”

Contact us to learn more.

Labels that Perform. Prices that Wow.

by OMNI SystemsFebruary 2, 2018 11:25

What can you expect from Omni Systems? The same things that leading brands expect.

  • Expect the best prices: we're one of the largest consumers of raw label stock in the world. This kind of purchasing power guarantees the industry’s lowest prices and longest fixed pricing. We've helped customers see 15-40% savings over current costs.
  • Expect the best quality: we average 99.9% on-time delivery and 99.9% defect-free quality. The latest, most advanced presses deliver top-coated direct thermal and thermal transfer labels with more resistance to environmental contaminants, durability, and reduced wear on printheads.
  • Expect the best service. All designed to get you the answers you need and the savings you deserve.
  • Expect OMNI to be here tomorrow: we’re not just one of Inc. Magazine’s fastest growing companies. We're also graded 12AA by Dun & Bradstreet and a Top Workplace for Worker Satisfaction. Growth and innovation that means dependable, responsive service and greater cost efficiency. 

To see how else we can help you save money on your label spend, watch the video below:

2017: A Year in Review

by OMNI SystemsJanuary 8, 2018 09:48

As we're working in a new year, we also like to reflect on our efforts in 2017. As a leading thermal label converter, we not only saw significant growth year over year, we achieved some of our most ambitious manufacturing goals and received additional recognition for growth, culture and innovation. We appreciate the impact that our customers, employees and greater industry has on our success. 

In looking back on 2017 and looking forward to what the rest of this new year may bring, we put together an infographic showing what we’ve accomplished. Check out the infographic below, then let us know if you’re ready to start working with a custom label printer dedicated to using our capabilities to help your business grow. Contact us to get started.

The Importance of Employee Engagement: OMNI Systems Recognized as Top Employer for Worker Happiness

by OMNI SystemsOctober 2, 2017 17:01

We’re proud to announce that OMNI Systems has been recognized as the top company for worker satisfaction in the United States. We’ve been ranked number one in the workplace happiness index compiled by Monster and Kununu.

According to Monster, the index was created using kununu’s 18 key dimensions of workplace satisfaction and matched that data with job listings on Monster. OMNI’s 4.60 rating is the highest of over 500,000 employee reviews on the Kununu platform.

Some highlighted reviews from kununu include:

  • “Best of the Best! Keep up the great work in allowing the OMNI Team to meet and exceed our own expectations!”
  • “The CEO and Founder of OMNI Systems is a fantastic leader with vision and not afraid to go in directions others may not risk. Shows a sincere interest in employees and lends support and guidance to assist in achieving optimal levels of performance and success.” 
  • “Aggressive growth leading to a challenging and fast-paced work environment. Gives you the opportunity to expand on your abilities and grow with the company.”
  • “Upbeat, energetic, highly motivated quality & customer oriented team based culture.”
  • “Good 401 k/match, good salary, and profit sharing + performance bonus.” 

At OMNI, we recognize that such an accomplishment can only be achieved because of our dedicated employees. Each employee is essential to our ongoing growth and recognition. Adam DeFrancesco, CEO, says “their adoption of our core values is the reason we’ve been able to experience such significant growth over the past five years. I look forward to the future of OMNI Systems.”

In addition to our 4.60 rating in Kununu, we also have a 4.9 GlassDoor rating.

Are you looking to work for a positive, engaging company dedicated to employee satisfaction? Check out our current openings here.

5 Label Manufacturing Services that Go the Extra Mile

by OMNI SystemsAugust 1, 2017 14:08

You might be satisfied with your current label manufacturer: they offer satisfactory pricing and delivery. But are you aware of the extra services some converters offer? If not, you may be missing out on opportunities for your business. Here are 5 services that label manufacturers may offer that go the extra mile for your company:

  1. Research and development (R&D): label manufacturers know that there are always new environments and applications that may pose challenges. The best companies will try to stay ahead of these challenges through dedicated research and development. R&D labs can help meet unique and challenging labeling requirements. R&D services with experience and technical knowledge can meet the challenges of extreme environments, including clean rooms, chemical baths and high humidity.

  2. Printhead replacement: at the end of the day, higher quality labels will help extend the life of your printhead. Price is an important consideration, but total cost of ownership can be even more important. Cheap, lower quality labels can put excess wear on printheads, leading to higher printhead costs and more downtime. In addition to providing high quality labels, suppliers may also offer a thermal printhead replacement program.

  3. On-site technical support: you depend on uptime to keep your operations running smoothly and profitably. Factory-trained technicians will repair your equipment on-site and provide preventative maintenance and operator training to extend product life.

  4. Label design: manufacturers often have graphics department ready to put their label design expertise to work for you on custom label sizes, configurations or multi-color labels. Prepress art departments may also be available to put the finishing touches on your artwork when needed, using the latest hardware and software so your labels are ready for the printing and converting process.

  5. Hardware repair: top label manufacturers will have a number of resources and services to ensure your systems are always running. From return-to-depot thermal printer repair to nationwide on-site support, the best partners will help minimize downtime to keep your products moving out the door.

Want to know how OMNI stacks up? Check out our services page or contact us for more information.

Top Grocery Chain Renews Thermal Label Contract

by OMNI SystemsJuly 1, 2017 09:27

OMNI Systems, Inc., the leading provider of thermal labels, announced that it was recently awarded a key contract renewal from a leading grocery distribution chain. OMNI will continue to provide all thermal label requirements for the company, which supplies food and drug products in over 35 states.

Under the terms of the agreement, the client will use OMNI’s expertise in the custom thermal label area to ensure the continuation of smooth operation for all of its facilities.

Adam DeFrancesco, Founder, CEO & President of OMNI Systems said, “OMNI Systems believes in building long-term relationships with all of its partners and this renewal is a testament to that. Instead of focusing on just the next order, we are focused on continuing a mutually beneficial partnership for the long-term future, built on our shared goals to drive efficiency in a demanding industry. By supplying the highest quality labels at the lowest prices, we're helping clients improve their control over this critical commodity."

OMNI Systems continues to support the grocery industry by extending the highly successful partnership, while the renewal will support OMNI’s record growth and revenues.

3 Reasons Why Financial Stability of Your Suppliers Matters

by OMNI SystemsMay 1, 2017 14:13

We all know financial stability is essential to keeping your business afloat. You probably have a sharp eye on your company’s revenue, profitability and cash flow. Given how important finances are to your company, are you paying close enough attention to the stability of your suppliers? The following are three reasons you should be regularly checking up on your suppliers’ financial strength.

  1. It signals longevity. Losing a supplier can be a devastating event. Even with redundancies in place, a key supplier closing their business can create a ripple effect throughout your entire supply chain. Financial performance is a top indicator of the likelihood that a company will continue or cease business operations. This data isn’t hard to find, either. Dun & Bradstreet regularly evaluates and ranks companies using Financial Stress Scores (FSS), Supplier Evaluation Risk (SER) and Viability Rating.
  2. It indicates business alignment. One of your main goals is to keep your company successful. You want suppliers who are also dedicated to that same goal, who make it as easy as possible to do business well and keep your customers happy. If your suppliers are committed to profitability and growth of their own company, it is also an indicator that they are going to be equally concerned with your success.
  3. And last, but definitely not least, it impacts your bottom line. Financial strength opens many doors for your suppliers. They can negotiate better supply rates, ink exclusive material deals and can more easily acquire new manufacturing equipment and technologies. Better raw materials rates can translate to lower prices. New equipment often results in higher quality and greater production efficiency. When those things come together, it almost always results in positive changes to your bottom line. 

As manufacturing continues to change and evolve, it is ever important to build supplier relationships with companies who are just as committed to your business’s success as you are. When evaluating existing suppliers or choosing new ones, be sure to consider their overall financial strength. It could make a difference down the line.

OMNI Systems is proud to be the only debt-free thermal label supplier ranked by D&B at the 12AA level viability rating (indicating stability and a strong likelihood of continued operations), with FSS and SER scores of 1 (indicating the lowest risk).

Contact us to learn more about OMNI’s commitment to providing the highest quality labels at the lowest prices.